Privacy Policy | Peaches Laser Clinic

1. Introduction

Peaches Laser Clinic ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

Peaches Laser Clinic is the data controller responsible for your personal data. If you have any questions, contact us at:

159 Princes Ave, Hull, HU5 3DL
Phone: 07788 219835

3. Information We Collect

We may collect the following personal information:

Identity Data: Name, date of birth
Contact Data: Address, email, phone number
Health Data: Medical history relevant to treatments
Transaction Data: Payment and booking details
Technical Data: IP address, browser type, when using our website

4. How We Use Your Information

We use your personal data to:

Provide and manage your treatments and appointments
Communicate with you about bookings and services
Ensure treatments are safe and appropriate for you
Process payments
Comply with legal and regulatory obligations
Send marketing communications (with your consent)

5. Legal Basis for Processing

We process your data based on:

Contract: To provide services you have booked
Legitimate Interest: To run our business effectively
Legal Obligation: To comply with laws and regulations
Consent: For marketing communications and cookies
Vital Interest: For health and safety purposes

6. Data Sharing

We do not sell your personal data. We may share data with:

Payment processors to handle transactions
IT service providers who support our systems
Professional advisers (accountants, lawyers)
Regulatory bodies when required by law

7. Data Retention

We retain your personal data for as long as necessary to provide services and comply with legal obligations. Treatment records are kept for a minimum of 7 years as required by law.

8. Your Rights

Under UK GDPR, you have the right to:

Access: Request a copy of your personal data
Rectification: Correct inaccurate data
Erasure: Request deletion of your data (where applicable)
Restriction: Limit how we use your data
Portability: Receive your data in a portable format
Object: Object to processing for marketing purposes
Withdraw Consent: Where processing is based on consent

To exercise these rights, please contact us using the details above.

9. Cookies

Our website uses cookies to improve your experience. We use:

Essential cookies: Required for the website to function
Analytics cookies: Help us understand how visitors use our site

You can manage cookie preferences through your browser settings or our cookie banner.

10. Security

We implement appropriate security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

11. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Complaints

If you have concerns about how we handle your data, please contact us first. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.